Loose bracket:

Since the bracket is tied into the wire, you will notice it sliding along the wire. This is not an emergency, but you should have it repaired within a week. Call our office to schedule an appointment to have it repaired during regular business hours. If it’s bothering your cheek, try placing wax on the bracket until it can be repaired. We will do our best to see you very soon.

Loose band with braces:

You will know a band is loose if it moves up and down on your tooth. This can usually be repaired at your next regularly scheduled appointment if you have braces on as well. However, please call us when you notice a loose band, just in case.

Loose band with expander, holding arch, or space maintainer:

This needs to be repaired within the week. Please call us to schedule an appointment during regular business hours. If the expander, holding arch, or space maintainer comes all the way off, please keep it and bring it to that appointment.

Wire poking your cheek:

This is common in the early months of braces, because as the wire straightens your teeth, the extra length goes out the back of your last bracket. Call our office and schedule a time that is convenient for you to come in so we can clip the wire. Place wax over the wire until you are able to come in. We’ll do our best to see you ASAP.

Misplaced retainer or Invisalign tray:

It happens! Please call our office and we can direct you as to what should be done next.

Separator came out:

If it is within three days of your next appointment, nothing needs to be done. If it is more than four days away from your next appointment, please call the office so we may guide you in putting another back in, or you can schedule a time for us to replace it.

Orthodontic pain and discomfort:

The first three to five days after getting braces on, and after an adjustment, your teeth will be sore. Eating softer foods, smaller bites, and taking over the counter pain medication will help get you through this period. When you first get braces on, your cheeks may develop little sores. Place wax over the brackets to help soothe the sore cheek. A topical anesthetic (like Orabase) placed on the sore can help provide temporary relief. Your cheeks will eventually build up calluses, and this will soon be a rare occurrence.


If you get injured in the face or mouth, it is important to seek medical care. Home care is not advised. Your general dentist and Dr. Bonner need to know about your injury to make sure your teeth and braces are in good condition.